Frequent questions

We offer two types of shipping :
- FREE ( 10-12 days)
- EXPRESS €9.95 ( 2-3 days)

Simply send an email to info@thespaceglow.com or you can contact us on Whatsapp by clicking the icon at the bottom right.

We accept payments from any card and via Paypal, Apple Pay, Google Pay and Shop Pay . If you prefer to pay by bank transfer , simply contact our support on Whatsapp by clicking the icon at the bottom right. Since we are now in 2024, we do not accept the medieval cash on delivery ...

In the rare event that any product ordered from our site arrives damaged or not working, we will immediately proceed, depending on the customer's needs, with either a refund or a free shipment of a new product .

If you have encountered any problems with your order, do not hesitate to contact us via Whatsapp or at the following email address: info@thespaceglow.com

You can modify the contents of your cart at any time until validation by payment .
After your payment, the order moves to the preparation phase and through Whatsapp assistance you can try to cancel or modify it . However, if the order has already been processed, it will not be possible to cancel it.